WHO NEEDS A DIGITAL TV CONVERTER?

The converter option is not necessary for everyone!  People who have television sets connected to cable, satellite, or other pay television service will not need a Digital Converter for these sets. Neither will people who have a television with a digital tuner already built in. But if you haven’t purchased a television in the last five years and is not connected to cable or satellite service, it probably does not include a digital tuner and is a good candidate for a Digital Converter.

Consumers can apply for converter box coupons by visiting www.dtv2009.gov, or calling 1-888-DTV-2009.

DTV Converter Box Information
The federal government is offering coupons for DTV converter boxes; however, only 33 million coupons are available for the nearly 70 million television sets that need them. Click here to see if you own a TV that will need a converter box.

The National Telecommunications and Information Administration (NTIA) kicked off its DTV converter box coupon program on January 1, 2008. The results were nothing short of extraordinary and in large part due to the great efforts to publicize the DTV transition by stations across the country.

NTIA took orders for over 1.5 million coupons in the first 48 hours of the program. An important note…. There is sufficient funding for only 33.5 million coupons, while approximately 70 million television sets need an upgrade. This is important to viewers who will need to purchase a converter box before February 2009.

Note: You will only need to purchase a converter box if you do not have cable or satellite. Only those households that receive the television signal straight over the air (i.e. an antenna/rabbit ears).

Consumers can apply for converter box coupons by visiting www.dtv2009.gov, or calling 1-888-DTV-2009.
Converter Box Coupon Program

Click on the question to reveal more information:

 

Digital-to-analog converter boxes will make DTV signals viewable on analog TV sets.  These converter boxes will be available in retail stores during the transition.  The National Telecommunications and Information Administration (NTIA) of the U.S. Department of Commerce has been directed by Congress to set up a program that will allow households to obtain coupons that can be applied toward the purchase of digital-to-analog converter boxes. 

 

You can apply for a coupon between January 1, 2008 and March 31, 2009, while supplies last.

Between January 1, 2008 and March 31, 2009, you can request a coupon while supplies last in one of four ways:

  • Apply online
  • Call the Coupon Program 24-hour hotline 1-888-DTV-2009 (1-888-388-2009), TTY 1-877-530-2634 (English), TTY 1-866-495-1161 (Spanish)
  • Mail a coupon application to: PO BOX 2000, Portland, OR 97208-2000. Download a Coupon Application here.
  • Fax a coupon application to 1-877-DTV-4ME2 (1-877-388-4632)

The consumer contact center will operate in six languages in addition to English: French, Russian, Simplified Chinese, Spanish, Tagalog and Vietnamese. The contact center will be accessible for hearing-impaired persons through a TTY number. The contact center and website can help answer questions you may have about obtaining and redeeming coupons, checking the status of your coupon request, and other issues.

NTIA is working with its partners to make applications available in the places where it makes the most sense for each community. The easiest way to apply is to call 1-888-388-2009, or, apply online. If you don't have a computer, your local library probably has computer terminals for public use.

Some retailers may offer coupon application forms at their stores. Retailers, however, cannot provide the coupons; consumers must request them from the Government. The decision to provide applications is up to each retailer. The easiest way to apply is to call 1-888-388-2009, or apply online.

Consumers who apply at the beginning or 2008 will receive their coupons when TV converter boxes are expected to be available in retail stores, probably in late February or early March.

Coupons will look like plastic credit cards or gift cards used widely in the retail industry. Unlike gift cards, TV converter box coupons will carry no stored value and can only be used towards the purchase of eligible TV converter boxes.

Yes, but supplies are limited. There are 22.25 million coupons available to all U.S. households. Once those coupons have been used, there are an additional 11.25 million coupons available only to households that solely receive their TV broadcasts over-the-air using an antenna. Households with TVs connected to cable, satellite or other pay TV service are not eligible for this second batch of coupons. Consumers can apply for coupons until March 31, 2009, or until the funds are exhausted.

 

Each household can request a maximum of two coupons. Each coupon may be applied towards the purchase of a single converter box. The coupons can be ordered one at a time or both at the same time.

The TV converter box coupon application requires that you provide your name, household address, number of coupons requested (maximum of two) and whether you subscribe to cable, satellite or other pay television service.

No. Your personal information is protected under privacy laws and will not be sold or used for other purposes other than administering the NTIA Coupon Program.

Applicants must meet the Census definition of a household as consisting of "all persons who currently occupy a house, apartment, mobile home, group of rooms, or single room that is occupied as separate living quarters and has a separate U.S. postal address." A household is defined as separate living quarters with a separate U.S. Postal address. This definition includes all households located in U.S. Territories, but does not include Post Office Boxes.

Yes, but you will need to use their home address which will be validated for eligibility. Only two coupons can be used per U.S. household address, and the coupons are intended for the resident of that household.

The government can mail coupons to Post Office boxes in areas without home mail delivery. Post Office boxes will be accepted only for households on Indian reservations, Alaskan Native villages and other rural areas. The government may request additional information to validate the physical location of these households.

 

About the Digital Converter Box

When TV converter boxes are available, retail stores will set the price. TV converter boxes are expected to cost between $50 and $70. The Federal Government permits each U.S. household up to two $40 coupons to help pay for the cost of the converter box. After applying the coupon, participating retailers will charge consumers the remaining balance of between $10 and $30.

TV converter boxes are expected to be available in early 2008 at retailers where you would normally buy consumer electronics products. Before shopping for your converter box, you might want to call ahead to make sure retailers have converter boxes available.

TV converter box models must meet technical and performance standards determined by the National Telecommunications and Information Administration (NTIA) in order to qualify for the Coupon Program. A list of eligible make and model numbers for purchase with the coupon can be found at our website, by clicking here.

Are there differences?See a complete list of eligible TV converter boxes here. TV converter box features may vary depending on the brand; however all models will allow your analog TV to continue to operate after February 17, 2009. The best way to get information on individual converter boxes is to visit the manufacturer's website-or ask a customer service specialist at a store that sells them.

No, you should be able to install the converter box yourself using the instructions provided by the manufacturer. For specific questions, you should call the manufacturer's technical support hotline or ask your retailer. The NTIA program does not provide technical support.

Converter boxes are about the size of a paperback book. Most will fit on top of a small to medium TV set.

No. Converter boxes from this program work only with over-the-air broadcast television signals, not cable or satellite service.

Yes. Manufacturers of converters are required to provide Closed Captioning for display on your television.

No.

Generally not.

The analog equipment you currently use will continue to work with (output to) your analog TV set just as before, but they will not be able to receive over-the-air programming without the TV converter box. Attach the converter to your VCR, TiVo, DVD-R, etc. instead of hooking it directly to your TV.

Consumers can begin enjoying the benefits of digital television today. Because most full-power stations are currently broadcasting both in digital and analog, viewers can plug in their converter boxes and generally receive a clearer picture and "multicast" channels, where they are available.

No. Analog televisions are not capable of displaying High-Definition resolution, but the picture will generally be better with a TV converter box. If you want to view High-Definition TV, then you will need one of the newer sets rated for "High-Definition" resolution.

More FAQs

Source:  https://www.dtv2009.gov/FAQ.aspx

 

 

 
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Ways to Prepare for DTV
Your TV tuner is:    You get your programming from: You will need by Feb. 17, 2009:
Analog

Over-the-air

Digital-to-Analog converter box

Analog

Cable or satellite

Contact your Provider

Digital Over-the-air Nothing

Digital

Cable or satellite

Contact your Provider